Security
At Improval, we take security extremely seriously. We use industry-standard measures to protect information from loss, misuse, and unauthorised access. While no system is ever 100% secure, we continually monitor and improve our safeguards to ensure your data remains protected.
Access controls
Only individuals who require access to perform their role are permitted to view personally identifiable information.
Awareness
All staff and contractors are trained and kept up to date on our security and privacy practices.
Infrastructure
Servers and data are hosted in a secure environment with encryption in transit and at rest.
NHS DTAC Compliance
Improval has completed the NHS Digital Technology Assessment Criteria (DTAC) self-assessment. This provides assurance to healthcare partners that our platform meets the required standards in clinical safety, data protection, technical security, interoperability, and usability/accessibility.Cyber Essentials plus
ISO 27001
UK hosted
Data Security and Protection toolkit
23 Lobsters Ltd is the company providing Improval.
You can view the register entry on the NHS DPST for 23 Lobsters: here
Improval is GDPR complaint.
Working towards WCAG 2.1 AA accessibility standards.
Improval Record
We have more details on the security for the use of our secure consultation recording system.
