Having Better Conversations

Tuesday, 7 July 2026 09:00 - 17:00

Course title: Having Better Conversations

Course summary: Improve communication and understanding within your practice team.

Course aims and objectives:

Learn simple coaching techniques and tools to help improve team working, communication and culture.

Who should attend?

This course is designed for practice management, senior managers, team leaders and partners.

Please be aware that our courses have been designed and are delivered by facilitators with general practice backgrounds and experience. Please contact us before booking if you have any queries about suitability.

Feedback on the best aspect of this course

“Really interactive and explanations of what the tools can do to enhance working practice.”

Course Format

This training will be run over Zoom, a joining link will be shared with you a few days before the event.

To participate you will need to install Zoom on your device, and ensure it has a working microphone, speaker, and camera. It will be an interactive session, allowing opportunity for small group discussions.

Zoom help: https://support.zoom.com/hc/en

Cost

Our courses are now available to all practice staff across the UK.  A course fee is applicable - please see below.

Cancellations & refund

All bookings are non-refundable.

If you are not able to attend, you must let us know 5 working days beforehand. Every attempt will be made to move your booking to an alternative course or date (subject to availability). 

 

Price tier	Amount
North Yorkshire and Humber Practice Staff	£200.00
West Yorkshire Practice Staff	£200.00
Practice Staff NOT in West Yorkshire or North Yorkshire/Humberside	£299.00
Dentists, pharmacists & optometrists	£299.00